Blog

AI and automation are revolutionizing the travel industry, making bookings seamless, customer service smarter, and experiences more personalized than ever. In this blog post, we explore the key AI trends for 2025, showing how tour operators and travel agencies can leverage these technologies to boost efficiency, increase conversions, and stay competitive.

AI Assistants are powerful, but they’re only as good as the feedback they receive. While 72% of businesses prioritize customer experience, many lack the technology to evolve with user needs. At RomAIx, we’ve built a seamless feedback loop that continuously improves AI responses—ensuring smarter interactions and a better customer journey. Here’s how it works.

The Hybrid Conversational Model is transforming customer service by seamlessly blending the adaptability of generative AI with the precision of rule-based workflows. Learn how this innovative approach enhances customer engagement, streamlines operations, and delivers the perfect balance between conversational flexibility and operational efficiency.

As businesses seek ways to improve efficiency, AI automation is becoming a key solution, especially in travel and tourism. But what exactly is an AI automation agency? In this post, we explain how RomAIx helps businesses streamline tasks and enhance customer experiences through AI-powered automation.